IT411
Course Name:
Knowledge Management (IT411)
Programme:
B.Tech (IT)
Category:
Programme Specific Electives (PSE)
Credits (L-T-P):
(3-0-0) 3
Content:
Introduction to knowledge management, Types of Knowledge within an organization. Intellecutal capital. KM Architecture and Tools. ERP for KM. Knowledge sharing tools. Data ware housing, Knowledge strategy creation. KM practice. KM Process. Integrating knowledge sharing and learing, The chief knowledge Officer (CKO) and his/her job. T4raining programmes for organization. widelearing. Making KM work across various segments of industry and business firms. Case studies of KM practices in successful companies, Future challenges in KM.
References:
Ratnja Gogula, Knowledge management: A New Dawn, Institute of Chartered Financial Analysts of India, 2002.
Department:
Information Technology